Terms of Service

Taking care of your pet as if it were our own

Hello Lulu’s Way family! We’re excited that you’ve decided to join our community of animal lovers. Before you proceed, it’s important that you know the terms that govern our service. By using our site and making purchases, you agree to these terms.

Product Information

We make every effort to ensure that our product information is accurate. However, every pet is unique, so always check with your veterinarian before changing any care products for your furry friend.

Pricing & Payments

Prices are subject to change, but we will always let you know in advance. We accept various forms of payment to make your shopping experience as comfortable as possible.

Shipping

Please see our shipping policy for full details on how and when you will receive your products.

Returns

If you are not completely satisfied, you may return unopened products within 30 days. Please see our return policy for more information.

Privacy

Your privacy is important to us. We will never share your information with any third party. Please see our privacy policy for more details.

Questions and comments

If you have any questions or comments, we’re here to listen. Your happiness, and that of your pet, is our greatest reward.

By shopping at Lulu’s Way, you’re supporting a bigger mission: making the world a better place for all our pets. Thank you for being a part of this exciting adventure!

🐾 With love and gratitude, the Lulu’s Way team 🐾